COVID-19: Trade Finance Temporary Service Hour

Trade Finance Temporary Service Hour Adjustment

In accordance with the government directions to prevent the spread of the Covid-19 by social distancing, as part of PT Bank HSBC Indonesia's (HSBC) effort to safeguard the safety and health of our clients, we will make temporary changes related to our Trade Finance services, as follows:




Trade loan

• Involving RTGS

12:00 WIB


• Application for DC issuance

13:00 WIB

12:00 WIB

• Retirement of Import DC document

15:00 WIB

12:00 WIB

• Import bill settlement involving RTGS

12:00 WIB

10:00 WIB


• Submission of export docs

15:00 WIB

12:00 WIB

• Advising DC

14:00 WIB

13:00 WIB

• Correction export document

15:30 WIB

13:00 WIB

Bank Guarantee

• All transaction related to Bank Guarantee

12:00 WIB

12:00 WIB

Supply Chain Solution – Approve Invoice (SCS-AI)

• All transaction related to SCSAI

15:00 WIB

13:30 WIB

The above service schedule effective as of 30 March 2020 until further notice.

Should you have further query, please contact your Relationship Manager or phone number 021-29969001 on office hour.

Thank you,
PT Bank HSBC Indonesia

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