Cut-off Schedule Adjustment

Cut-off Schedule Adjustment for Payment Services

Dear Valued Customers,

Please be informed about the adjustment of cut-off time for payment services of PT. Bank HSBC Indonesia, in accordance with the Bank Indonesia Press Release on 31st July 2023 regarding Central Bank’s Policy on Adjusting Operational Activities and Public Service Schedules effective as per 14th August 2023.

Alternative solution for any transaction also available through HSBC Internet Banking (www.hsbc.co.id), HSBC Mobile Banking, and HSBC ATMs - including in more than 100,000 ATM Bersama and PRIMA networks.

Should you have any further inquiries, for personal customer, please contact our Call Center at 1500700 (Premier), 1500808 (Advance, Signature, Platinum, Cashback), 1500501 (Fusion) and for corporate customer, please contact our Corporate Call Center at 1500237 on business days, Monday until Friday (08.30 WIB – 17.00 WIB)

Thank you

^{Issued by PT Bank HSBC Indonesia (“HSBC”) which is licensed and supervised by Otoritas Jasa Keuangan (OJK) in operating its business in Indonesia}

• President Director's message - 17 April 2020
• President Director's message - 19 March 2020
• Customer Relief and Guidance
• Cut off Schedule Adjustment for Payment Services
• Trade Finance Temporary Service Hours Adjustment
• Operational Banking Hours Adjustment & Saturday Banking Services
• HSBC Digital Payment Solution

Enquiries and feedback

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(from overseas)