COVID-19: Banking Service Adjustment

List of HSBC Indonesia branches providing temporary operational service

Banking Service Adjustment

In accordance with government directions to prevent the spread of the Covid-19 by social distancing, as part of PT Bank HSBC Indonesia's (HBID) effort to safeguard the safety and health of our clients, customers and employees, below are List of HSBC Indonesia branches providing temporary operational service at 09.00 – 14.00 local time, starting 6 April 2020 until 29 May 2020:

No Jabodetabek
1 Jakarta World Trade Center (WTC)
2 Jakarta Kebon Jeruk
3 Jakarta Pondok Indah
4 Jakarta Talavera
5 Jakarta Hayam Wuruk
6 Jakarta Kopi
7 Bogor
8 Jakarta Melawai
9 Jakarta Pluit
10 Jakarta Kuningan
11 Jakarta Mangga Dua
12 Jakarta Kelapa Gading Boulevard
13 Gading Serpong
14 Bekasi
No Bandung & Cirebon
1 Bandung Asia Afrika
2 Cirebon Yos Sudarso
No Central Java
1 Semarang Gajah Mada
2 Solo
3 Yogyakarta
4 Kudus
5 Purwokerto
No East Java & Bali
1 Surabaya Basuki Rahmat
2 Surabaya Darmo Park
3 Surabaya Manyar
4 Kudus
5 Denpasar
No Sumatera
1 Medan Diponegoro
2 Medan Center Point
3 Medan Perintis
4 Batam Raden Pateh
5 Pekanbaru
6 Jambi
7 Lampung Teluk Betung
8 Palembang Basuki Rahmat
9 Pangkal Pinang
No Kalimantan
1 Balikpapan
2 Pontianak
3 Samarinda
No Sulawesi
1 Makasar Sudirohusodo
2 Manado

Saturday banking services at Pondok Indah, Kelapa Gading Boulevard, Kemang dan Pluit branches, will not operate starting 6 April 2020 until 30 May 2020.

Alternative solution for any transaction also available through HSBC Internet Banking (www.hsbc.co.id), HSBC Mobile Banking, and HSBC ATMs - including in more than 100,000 ATM Bersama and PRIMA networks, or please contact centers at 1500 700 (Premier), 1500 808 (Advance, Signature, Platinum, Cashback), 1500 501 (Retail Business Banking) and 021-2551 4777 (Corporate customer).

These changes are temporary and can be changed at any time.

Thank You
PT Bank HSBC Indonesia

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+62 21 25514777

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