Dear Valued Customers,
We would like to inform you regarding the adjustment of cut-off time for payment services of PT. Bank HSBC Indonesia in accordance with the Bank Indonesia Press Release dated June 28th 2021 subjecting PPKM Tightened, BI Adjusts BI’s Operational Activities and Public Service Schedule.
Below cut off time schedule effective as of July 2nd 2021 until further notice:
Transaction Type | Manual Transaction | Electronic Transaction | ||
|---|---|---|---|---|
| Previous adjusted schedule | New adjusted schedule | Previous adjusted schedule | New adjusted schedule |
SKN | 12.30 WIB | 11.00 WIB | 15.30 WIB | 14.00 WIB |
RTGS | 13.00 WIB | 11.30 WIB | 15.30 WIB | 15.30 WIB |
Clearing | 10.30 WIB | 10.00 WIB | N/A | N/A |
Telegraphic Transfer
| 13.00 WIB 12.00 WIB N/A | 13.00 WIB
12.00 WIB N/A | 14.30 WIB 13.30 WIB | 14.30 WIB
' 13.30 WIB 14.30 WIB |
Inter-HSBC Indonesia account transfer*
| 14.00 WIB 14.00 WIB 13.30 WIB 13.30 WIB | 13.30 WIB
13.30 WIB 13.30 WIB 13.30 WIB | 15.30 WIB 16.00 WIB 15.00 WIB 14.00 WIB | 14.00 WIB
16.00 WIB 15.00 WIB 14.00 WIB |
Tax payment | 14.00 WIB | 13.00 WIB | 20.00 WIB | 20.00 WIB |
Payroll payment | T-1 | T-1 11.00 WIB | T-1 | T-1 15.00 WIB |
Alternative solution for any transaction also available through HSBC Internet Banking (www.hsbc.co.id), HSBC Mobile Banking, and HSBC ATMs - including in more than 100,000 ATM Bersama and PRIMA networks.
Should you have any further inquiries, for personal customer, please contact our Call Center at 1500700 (Premier), 1500808 (Advance, Signature, Platinum, Cashback), 1500501 (Retail Business Banking) and for corporate customer, please contact our Corporate Call Center at 1500237 on business days, Monday until Friday (08.30 WIB – 17.00 WIB)
Thank you
PT Bank HSBC IndonesiaEnquiries and feedback
1500237or
+62 21 25514777(from overseas)
