Cut-off Schedule Adjustment

Cut-off Schedule Adjustment for Payment Services

Dear Valued Customers,

Please be informed about the adjustment of cut-off time for payment services of PT. Bank HSBC Indonesia in accordance with the Bank Indonesia Circulation on November 30^th 2022 subjecting BI-RTGS, BI-SSSS, and BI-ETP Operational Activities and Public Service Schedule Year End 2022.

Below cut off time schedule effective as of January 02nd 2023 and onwards:

Alternative solution for any transaction also available through HSBC Internet Banking (www.hsbc.co.id), HSBC Mobile Banking, and HSBC ATMs - including in more than 100,000 ATM Bersama and PRIMA networks.

Should you have any further inquiries, for personal customer, please contact our Call Center at 1500700 (Premier), 1500808 (Advance, Signature, Platinum, Cashback), 1500501 (Retail Business Banking) and for corporate customer, please contact our Corporate Call Center at 1500237 on business days, Monday until Friday (08.30 WIB – 17.00 WIB).

Thank you

^{Issued by PT Bank HSBC Indonesia which is licensed and supervised by Otoritas Jasa Keuangan (OJK)}

• President Director's message - 17 April 2020
• President Director's message - 19 March 2020
• Customer Relief and Guidance
• Cut off Schedule Adjustment for Payment Services
• Trade Finance Temporary Service Hours Adjustment
• Operational Banking Hours Adjustment & Saturday Banking Services
• HSBC Digital Payment Solution

Enquiries and feedback

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