COVID-19: Cut-off Schedule Adjustment

Cut-off Schedule Adjustment for Payment Services

Cut-off Schedule Adjustment for Payment Services

Dear Valued Customers,

We would like to inform you regarding cut-off time adjustment for payment services of PT. Bank HSBC Indonesia in accordance with the Bank Indonesia Press Release on December 1st 2021 subjecting BI-RTGS, BI-SSSS, and BI-ETP Operational Activities and Public Service Schedule.

Below cut off time schedule effective as of 03 January 2022 until further notice:

Incoming
Transaction Type
Manual Transaction
Electronic Transaction
Previous adjusted schedule
New adjusted schedule
Previous adjusted schedule
New adjusted schedule
SKN
12.30 WIB
11.00 WIB
15.30 WIB
14.00 WIB
RTGS
13.00 WIB
11.30 WIB
15.30 WIB
14.00 WIB
Clearing
10.00 WIB
10.00 WIB
N/A
N/A

Telegraphic Transfer

  • USD currency
  • EUR & GBP Currency

Inward Telegraphic Transfer USD

 

13.00 WIB

12.00 WIB

 

N/A

 

13.00 WIB

12.00 WIB

 

N/A

 

14.30 WIB

13.30 WIB

 

14.30 WIB

 

14.30 WIB

13.30 WIB

 

14.30 WIB

Inter-HSBC Indonesia account transfer*

  • Without currency exchange
    • Inter-IDR account
    • Inter-USD account
  • With currency exchange
    • USD currency
    • EUR & GBP currency
*only valid for electronic transaction via HSBCnet, for Personal & Business Internet banking will remain 24 hours

 

 

14.00 WIB

 

14.00 WIB

 

 

13.30 WIB

13.30 WIB

 

 

 

 

13.30 WIB

 

13.30 WIB

 

 

13.30 WIB

13.30 WIB

 

 

 

 

15.30 WIB

 

16.00 WIB

 

 

15.00 WIB

14.00 WIB

 

 

 

 

14.00 WIB

 

16.00 WIB

 

 

15.00 WIB

14.00 WIB

 

 

Tax payment

14.00 WIB

13.30 WIB

20.00 WIB

20.00 WIB

Payroll
T-1 11.00 WIB
T-1 11.00 WIB
T-1 15.00 WIB
T-1 15.00 WIB

Alternative solution for any transaction also available through HSBC Internet Banking (www.hsbc.co.id), HSBC Mobile Banking, and HSBC ATMs - including in more than 100,000 ATM Bersama and PRIMA networks.

Should you have any further inquiries, for personal customer, please contact our Call Center at 1500700 (Premier), 1500808 (Advance, Signature, Platinum, Cashback), 1500501 (Retail Business Banking) and for corporate customer, please contact our Corporate Call Center at 1500237 on business days, Monday until Friday (08.30 WIB – 17.00 WIB).

Thank you

PT Bank HSBC Indonesia

PT Bank HSBC Indonesia is authorized, registered and regulated by the Indonesian Financial Services Authority in doing its business in Indonesia

Important information

Contact us

Enquiries and feedback

1500237

or

+62 21 25514777

(from overseas)