COVID-19: Cut-off Schedule Adjustment

Cut-off Schedule Adjustment for Payment Services

Cut-off Schedule Adjustment for Payment Services

Dear Valued Customers,

We would like to inform you regarding the adjustment of cut-off time for payment services of PT. Bank HSBC Indonesia in accordance with the Bank Indonesia Press Release dated June 28th 2021 subjecting PPKM Tightened, BI Adjusts BI’s Operational Activities and Public Service Schedule.

Below cut off time schedule effective as of July 2nd 2021 until further notice:

Transaction Type
Manual Transaction
Electronic Transaction

Previous adjusted schedule

New adjusted schedule

Previous adjusted schedule

New adjusted schedule

SKN

12.30 WIB

11.00 WIB

15.30 WIB

14.00 WIB

RTGS

13.00 WIB

11.30 WIB

15.30 WIB

15.30 WIB
Clearing

10.30 WIB

10.00 WIB

N/A

N/A

Telegraphic Transfer

  • Mata uang US Dollar
  • Mata uang EUR & GBP
  • Inward Telegraphic Transfer USD

13.00 WIB


12.00 WIB


N/A

13.00 WIB


12.00 WIB


N/A

14.30 WIB


13.30 WIB



14.30 WIB
'

13.30 WIB


14.30 WIB

Inter-HSBC Indonesia account transfer*

  • Without currency exchange
    • Inter-IDR account
    • Inter-USD account
  • With currency exchange
    • USD
    • EUR & GBP
*only valid for electronic transaction via HSBCnet, for Personal & Business Internet banking will remain 24 hours

14.00 WIB


14.00 WIB



13.30 WIB


13.30 WIB





13.30 WIB


13.30 WIB



13.30 WIB


13.30 WIB





15.30 WIB


16.00 WIB



15.00 WIB


14.00 WIB





14.00 WIB


16.00 WIB



15.00 WIB


14.00 WIB





Tax payment

14.00 WIB

13.00 WIB

20.00 WIB

20.00 WIB

Payroll payment

T-1
11.00 WIB

T-1
11.00 WIB

T-1
15.00 WIB

T-1
15.00 WIB

Alternative solution for any transaction also available through HSBC Internet Banking (www.hsbc.co.id), HSBC Mobile Banking, and HSBC ATMs - including in more than 100,000 ATM Bersama and PRIMA networks.

Should you have any further inquiries, for personal customer, please contact our Call Center at 1500700 (Premier), 1500808 (Advance, Signature, Platinum, Cashback), 1500501 (Retail Business Banking) and for corporate customer, please contact our Corporate Call Center at 1500237 on business days, Monday until Friday (08.30 WIB – 17.00 WIB)

Thank you

PT Bank HSBC Indonesia

Important information


Contact us

Enquiries and feedback

1500237

or

+62 21 25514777

(from overseas)