COVID-19: Trade Finance Temporary Service Hour

Trade Finance Temporary Service Hour Adjustment

In accordance with the government directions to prevent the spread of the Covid-19 by social distancing, as part of PT Bank HSBC Indonesia's (HSBC) effort to safeguard the safety and health of our clients, we will make temporary changes related to our Trade Finance services, as follows:

Transaction Before After
Trade loan
• Involving RTGS 12:00 WIB 10:00 WIB
• Telegraphic Transfer (Foreign Currency Trade Loan) 13:00 WIB 12:00 WIB
• Trade loan repayment 15:00 WIB 13:00 WIB
Import
• Application for DC issuance 13:00 WIB 12:00 WIB
• Retirement of Import DC document 15:00 WIB 12:00 WIB
• Import bill settlement involving RTGS 12:00 WIB 10:00 WIB
Export
• Submission of export docs 15:00 WIB 12:00 WIB
• Advising DC 14:00 WIB 13:00 WIB
• Correction export document 15:30 WIB 13:00 WIB
Bank Guarantee
• All transaction related to Bank Guarantee 12:00 WIB 12:00 WIB

 

The above service schedule effective as of 30 March 2020 until further notice.

Should you have further query, please contact your Relationship Manager or phone number 021-29969001 on office hour.

Thank you,
PT Bank HSBC Indonesia

Contact us

Enquiries and feedback

1500237

or

+62 21 25514777

 (from overseas)

You are leaving the HSBC Commercial Banking website.

Please be aware that the external site policies will differ from our website terms and conditions and privacy policy. The next site will open in a new browser window or tab.

You are leaving the HSBC Commercial Banking website.

Please be aware that the external site policies will differ from our website terms and conditions and privacy policy. The next site will open in a new browser window or tab.