COVID-19: Trade Finance Temporary Service Hour

Trade Finance Temporary Service Hour Adjustment

In accordance with the government directions to prevent the spread of the Covid-19 by social distancing, as part of PT Bank HSBC Indonesia's (HSBC) effort to safeguard the safety and health of our clients, we will make temporary changes related to our Trade Finance services, as follows:

Transaction

Before

After (Post COVID)

Trade loan

Involving RTGS or SKN

12:00

Involving USD Telegraphic Transfer

12:00

Involving Other Foreign Currency (Non USD) Telegraphic Transfer

H-1 (a day before transaction value date)

Trade loan repayment

14:00

Import

Application for DC issuance via manual

12:00

Application for DC issuance

12:00

15:00

Retirement of Import DC document (Non IDR)

12:00

12:00

Import bill settlement involving RTGS

10:00

12:00

Export

Advising DC

13:00

14:00

Submission of export docs (DC) + Nego Documents

12:00

14:00

Bank Guarantee

All transaction related to Bank Guarantee

12:00

12:00

Supply Chain Solution – Approve Invoice (SCS-AI)

All transaction related to SCSAI

13:30

13:30

The above service schedule effective as of 30 March 2020 until further notice.

Should you have further query, please contact your Relationship Manager or phone number 021-29969001 on office hour.

Thank you,
PT Bank HSBC Indonesia

Important information

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+62 21 25514777

(from overseas)